Update a Parent/Guardian Account

Educator & Xello Admin Time

1 minute

Update information on parent/guardian accounts such as their name and phone number and which students are linked to their account. You can also resend an invite or unlink a student from their account.

Note: Only those with administrator or user level access can create or make these changes. To learn more about educator access and permissions, read the article on Educator Permissions.

To update a parent/guardian account:

From your Educator Account, click Families to open the list of Parents and Guardians.
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Locate the parent/guardian and click on their name.
To edit basic information:

Next to their name, click the Options dropdown and select Edit Profile.
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To resend an invite or unlink their account from a student:

In the Children section, click the three dot icon and make your selection.