2 minutesWhen a student receives a message, an email is sent to the address associated with their Xello account. The email will contain the contents of the message as well as a link to sign them in to their Xello account, and direct them straight to the message in their Message Center. Additionally, while signed in, a red dot on their avatar indicates when they have unread messages.
How students access and reply to messages:
- From any page in Xello, from the top right corner, students click their avatar and select Messages.
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- Students click on the Inbox tab to see the list of messages received.
- They click on the title of the message to view the full contents and click Reply.
- Once they've entered their messages and attached any necessary files, they click Send.
Note: Students can initiate a message to any of their assigned educators, and can reply to a message sent from any educator - assigned or not.
