Secure FTP with Xello

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Secure FTP stands for Secure File Transfer Protocol (SFTP). This is a standard communication protocol used for the secure transfer of computer files from a server to a client or vice versa.

Xello uses SFTP to safely and securely transfer files with schools and colleges.

noteNote: To have access to Xello SFTP, you will need a file transfer software installed on your computer (eg. FileZilla, Cute FTP, WinSCP).

Your Xello Onboarding Manager will provide you with the SFTP credentials specific to your school or college. Only Xello and your IT contact have access to these credentials.

To securely access Xello SFTP, open your file transfer software and enter the following:

Field Value
Host Provided by your Xello Onboarding Manager (This is a host address which you will need to place in your file transfer software, it is not a website or URL)
Username Provided via email by Xello Onboarding Manager
Password Provided via email by Xello Onboarding Manager
Port Provided via email by Xello team
Protocol SFTP

Once you’ve connected to the server, you can begin transferring files. After placing new files on the SFTP software, please contact your Xello Onboarding Manager to confirm the file transfer.